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(800) 352-0949

First class quality since 1991


The following should answer most of your questions concerning

our business practices.  If not, please contact us!

We guarantee our work to fit the model precisely, and guarantee it will arrive on time!

* Priority Mail postage and UPS Ground shipping is paid for by our lab both ways.

We supply Business Reply Labels and USPS boxes

for your convenience.
(If Next Day Air is requested, the difference in shipping cost will be charged.

* Frequent FlyerTM volume discount:

$1,000+ (per month) @ 5% off if payment is received by 15th
2.5% if payment is received by the end of the month.
(Volume discounts do not apply on overdue accounts.)

* All fees are guaranteed through year's end.

* Appliances are guaranteed to fit the models/impressions provided to us.

* There are additional charges for:

  • extra clasping,
  • springs and auxiliaries for our basic appliance designs, unless indicated.

* Names are embedded in all acrylic removable appliances, and retainer cases are included with all removable cases.

* Industry standard design is followed, unless specified otherwise.

* We require a minimum of 3 days actual lab time for retainers and simple appliances, and 5 days for active, functional and more complex cases. 

We appreciate more time when it does not inconvenience your office! 

(These times are necessary to avoid scheduling conflicts with due dates.)

 Please call in advance for availability of rush service for "emergency situations".

* Overdue balances subject to a finance charge of 2.5% monthly.

* We accept Visa, Mastercard, American Express and Discover.


* Flying ColorsTM acrylic color system:

No charge for colored acrylics and glitters. 
(1-Step, 2-Step and 3-Step designs have additional costs.)

Standard colors (translucent) include:

Red, Orange, Yellow, Green, Teal, Blue, Purple, Brown, Clear and Standard Pink.  (Black and White are

Neon Glow-in-the-dark colors include:

Red, Orange, Yellow, Green, Teal, Blue, Purple, Pink and Regular Glow.

Vivid acrylics include:

Red, Orange, Yellow, Green, Teal, Blue, Purple ,and Pink.

Pearl colors include:

Orange, Yellow, Green, Teal, Blue, Purple, Plum, Pink and White.

Metallic colors include:

Gold, Bronze, Copper and Silver.

Glitters include:

Gold, Silver, Copper, Confetti, Pearl, Black, Fuchsia, Red, Purple, Blue and Green.

A beautiful smile makes the perfect first impression.